The 360 Omni Channel Growth Platform

"We are excited to partner with ITConcept to advance our technology capabilities," said Mr. Ioannis Hatzilazarou, President and CEO of H Hotels Collection | Hatzilazarou Group. "This investment is a key part of our strategy to innovate, deliver unique experiences that exceed guest expectations, and at the same time improve the hotel's internal operations."

The support we received from the team behind OCG360 was excellent. From the very beginning, they guided us step-by-step, making sure we fully understood the tool and how to get the most out of it. Whatever question or challenge arose, the team was always there with immediate and meaningful solutions. This excellent customer service has given us the confidence to focus on our customers' needs, knowing that we have a reliable partner by our side.

OCG360 helped us discover new upsell opportunities and maximize our revenue. With data analysis and the tools it provides, we have been able to tailor our services to our clients' needs, offering them the right solutions at the right time. The result was a significant increase in our sales, while at the same time our customers felt they were receiving personalized suggestions that improved their experience. The majority of bookings were online so valuable employees were busy with something else resulting in a saving of seats